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Privacy Policy

Effective Date: September 7, 2025​

Gutter Guys (“we,” “our,” or “us”) is committed to protecting the privacy of your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Accountability

Gutter Guys is responsible for all personal information under our control. We have designated a Privacy Officer who is accountable for ensuring compliance with this Privacy Policy and PIPEDA.

2. Personal Information We Collect

When you request a quote or use our services, we may collect the following information:

  • First name

  • Phone number

  • Email address

  • Country

  • Province

  • City

  • Address

  • Postal code

We do not collect additional personal or financial information unless required and with your consent.

3. Purpose of Collection

We collect personal information only for the following purposes:

  • Preparing and providing service quotes

  • Communicating with you regarding your requests

  • Scheduling and delivering our services

We will not use your information for any other purpose without your consent.

4. Consent

By providing your personal information to us, you consent to its collection, use, and retention as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. Please note that withdrawing consent may affect our ability to provide you with services.

5. Limiting Collection

We collect only the personal information necessary to fulfill the purposes described in this Policy.

6. Limiting Use, Disclosure, and Retention

We do not sell, rent, or share your personal information with third parties.
We retain your information only as long as necessary to complete the services requested. Once services are completed, your information is securely deleted or anonymized.

7. Accuracy

We make reasonable efforts to ensure that personal information is accurate, complete, and up to date. You may request correction of your information at any time.

8. Safeguards

We take appropriate technical and organizational measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or misuse.

9. Openness

We make information about our privacy policies and practices available to customers upon request.

10. Access to Personal Information

Upon written request, you may access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

11. Complaints and Inquiries

If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact:

Privacy Officer – Gutter Guys
gutterguyseavestrough@outlook.com

+1 (905) 242-4645

If we are unable to resolve your concern, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

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